سياسة الخصوصية

1. Who is responsible for your data?

KAYAN TECH LTD operates DealForsa and is the controller of its personal data. We are a UK company, number 16558631.

2. Data we collect

Account information

Your name, email, phone number, account identifier, account type, creation date and email-verification status. Firebase Authentication processes your password for sign-in. We do not ask you to send it to support.

Offer-provider information

Your English and, when supplied, Arabic business names, commercial registration number, country and city you enter, and business profile information.

Offers and images you select

Offer title, description, price, category, expiry date, images, website link, provider name and manually entered location. We upload only images you select for publication. Image files may contain embedded metadata.

Offer interactions

Favourites, ratings and offer views associated with your account identifier, and resulting statistics used to provide app features and show offer engagement.

Reports, blocks and content-policy acceptance

When you submit a report, we store your account identifier, the offer or provider concerned, the report reason, optional details, submission time, review status and outcome, and moderation-action records when action is taken. When you block a provider, we store their identifier, name and block time in a list private to your account. We also store the content-policy version and the time a provider accepts it before publishing.

Notifications and technical information

Your device's notification-delivery token and installation identifiers. Firebase services may also process connection information such as IP addresses, client information and technical logs to provide and secure the service.

Preferences and locally stored information

Language, theme, currency, selected region and sign-in preferences, plus local copies of profile information, notifications and images for convenient use.

Country, city or region is selected manually in this version. We do not collect precise or background device location. We do not collect payment-card information inside the app.

3. How and why we use data

• Create accounts, sign users in, verify email and manage profiles.
• Display, publish, edit and renew offers, and provide favourites, ratings and statistics.
• Apply your region, language and currency choices and send service notifications.
• Handle reports, review offer text, images and provider information, apply personal blocks and content-moderation measures, and record content-policy acceptance.
• Handle support, privacy and deletion requests, protect accounts and prevent abuse.

Where data-protection law applies, we rely on providing the requested service for account and offer data, legitimate interests in securing and operating the service, consent for optional features that require it, and legal obligations where particular processing is required. You can decline or disable notifications in device settings and choose not to upload images or submit reports. You can unblock a provider in Settings. Certain registration information is necessary to create an account; offer information and content-policy acceptance are necessary to use publishing features.

4. Who can access data?

• App users: published offer information is visible to other users, including images, provider name, description, offer location and details. Avoid including personal information you do not wish to share in listings or images.
• Service providers: we use Google Firebase for authentication, databases, image storage, messaging and server functions. These services process necessary data on our behalf under their applicable terms. See Firebase privacy and security information.
• Service administration: authorised personnel may access data as needed to operate the app, provide support and handle requests and reports. Reports are accessible to the reporter and authorised moderators; your personal block list is private to your account and is not displayed to other users.
• Legal requirements: we may disclose information when required by law or as necessary to protect rights and safety.

We do not sell personal data or use account information to deliver behavioural advertising. If you open an external offer link or share an offer using another app, information you provide there is governed by the recipient's policy.

5. International processing

Data may be processed on Google and its service providers' servers outside your country, including the United States and other hosting regions. Google uses the data-protection and transfer arrangements described in its service processing terms, including contractual clauses and applicable transfer frameworks where relevant. Contact us for information about the safeguards relevant to your data.

6. Retention and security

We retain account, content and interaction data while your account exists and as needed to provide the features you use. Deleting an offer removes its associated data; account deletion covers the data listed in the deletion section above. We may retain limited information to meet a legal obligation or a documented need to handle a support request, dispute or security incident, until that need ends.

After account deletion, limited outcomes of other people's reports about that account or its offers may remain, with the deleted account and offer identifiers, free text and quoted content removed. The other reporter's identifier may remain associated with their existing account. We do not set a fixed retention period for these outcomes; they are retained as needed for content moderation, abuse prevention or dispute handling, subject to the rights and requests described in section 7.

Technical logs or backups may remain with service providers during their retention and deletion cycles. Account deletion does not immediately erase those copies. We cannot delete copies that others have saved or shared outside the service.

Connections to Firebase services use encryption in transit. We use account and access controls to protect data, but no storage or transmission method guarantees absolute security.

7. Your rights and choices

You can edit profile information in the app and request account deletion. Depending on applicable law, you may also request access, correction, erasure, portability or restriction of processing. You can withdraw consent for processing based on consent without affecting processing before withdrawal.

Right to object: where applicable, you may object to processing based on legitimate interests. Send requests to firas@kayantechltd.com. We may need to verify account ownership and will not ask for your password by email.

If your concerns remain unresolved, you may complain to the relevant data-protection authority, including the UK Information Commissioner's Office (ICO) where it has jurisdiction.

8. Children's information

We do not ask you to enter children's information in accounts or offers. If you believe a child's information has been submitted without legally required consent or permission, contact us so we can review and take appropriate action, including deletion where needed.

9. Policy updates

We may update this policy when app features or data processing change. We publish the revised text here with its update date and provide additional notice when necessary or required by law.